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When Toucan Charlie's Buffet & Grille reopens Aug. 4 in the Atlantis casino, folks won't meander the main drag (or side streets like the salad and dessert bars), checking out dishes, helping themselves to lo mein and soft-serve, perhaps passing by pasta salad and baked fish, returning to scoop up enchiladas and oysters.
Verdict – Atlantis Buffet was better than we expected. With a mid week dinner price of $25.99, the large selection of food was a great value. While this is a great buffet in Reno and similar to Tahoe's Harrah's Forest Buffet, when compared to the top buffets in California – Aveo at Dana Point or in the world. Atlantis Top-Ranked Restaurants. Our exceptional restaurants offer cuisine that inspires your imagination, from gourmet to buffet. The choices are endless with something to satisfy everyone from casual all-you-care-to-eat to fine dining, all prepared by award-winning chefs. Atlantis Restaurants, Reno: See 189 unbiased reviews of Atlantis Restaurants, rated 4.5 of 5 on Tripadvisor and ranked #45 of 929 restaurants in Reno. It's just before 11 a.m. On Tuesday, Aug. 4, and Toucan Charlie's Buffet & Grille in the Atlantis casino is preparing to reopen the show after going dark for 139 days under coronavirus safety. Toucan Charlie's Buffet is located inside the Atlantis Casino. The presentation & quality of the food is above excellent. The staff is friendly. There is usually a serious line waiting to pay $20 for lunch. For those over 55, Monday offers a half off deal. You must have ID & a players club card to obtain the discount.
© Johnathan L. Wright/RGJ At the Atlantis casino, Toucan Charlie's Buffet & Grille is set to reopen Aug. 4, the first casino buffet in Reno and Sparks to do so under coronavirus safety directives.Instead, a plastic barrier will stretch the length of the buffet counters, from fried shrimp in the north to tacos fixings in the south, dividing folks from food.
Customers, wearing masks, will form lines at each buffet station: seafood, carvery, Asian and so on. Folks will indicate the foods they want, and from behind the barrier, staffers will plate and serve the food and supply utensils, but only for that station — no passing plates along.
And there will be a time limit on grazing: two hours.
These and other significant changes mark the property's bid to re-invent all-you-can-eat dining, to balance safety with a slice of classic Nevada, as the Atlantis becomes the first casino in Reno-Sparks to reopen its buffet under current coronavirus directives.
'We were always committed to reopening, because our guests always want our buffet to be open, and it's a staple, but we waited to do it until we could do it with the utmost care for our guests and team members,' said Chira Pagidi, the Atlantis' food and beverage director.
'People can still have as much as they want — they just can't get it themselves.'
Monitoring the lines; a reservations kiosk
© Johnathan L. Wright/RGJ At Toucan Charlie's Buffet & Grille in the Atlantis casino, counters on the buffet line are being fitted with plastic dividers to partition food and staff from customers, in keeping with coronavirus safety practices.The other morning, Jurgita Samardokiene, the buffet manager, walked the dining rooms, testing table arrangements so they complied with the maximum number of diners (six) and the minimum number of feet apart (six, too).
In one hand, she held a cell phone; in the other, a fat tape measure.
'I've been measuring, measuring, measuring,' she said. 'I do a lot of projects at home, so I'm pretty comfortable with it.'
The buffet, like other Nevada restaurants, will be seated, at most, at 50 percent capacity (about 200 diners, Pagidi said).
COVID: Atlantis reopened on June 4, tested employees prior to opening back up
Managers must closely monitor that capacity, Pagidi and Jamardokiene said, so the line to get into the buffet does not get so long that people cannot socially distance. Managers will also have to do the same monitoring for lines at the food stations.
Both types of line will have floor decals to indicate proper distance.
Large parties, which the buffet typically attracts, will be split into groups no larger than six for seating.
A kiosk that might not be installed by the Aug. 4 reopening will eventually allow folks to make reservations, pay and receive a ticket for entry.
How challenging will social distancing be?
© Johnathan L. Wright/RGJ Open seating is being reduced and rearranged at Toucan Charlie's Buffet & Grille in the Atlantis casino as the buffet prepares to reopen Aug. 4 under current coronavirus directives.Back inside Toucan Charlie's, there will only be lunch, dinner and weekend brunch for the time being (no breakfast).
The dessert bar remains. As at the main buffet line, staffers will hand to customers foods they select, so the self-serve soft-serve machine is being removed.
The salad bar remains, too, in a sense. Its greens, prepared salads, fixings, condiments and soups are being transferred to the main line for service, but the bar itself is being re-purposed for decorative displays of food and flowers.
Buffet officials acknowledged that some issues (and how to address them) will only fully emerge with reopening: How will the flow of food service proceed? How difficult will it be to maintain social distancing in lines? What is the best practice for monitoring and enforcing the two-hour limit?
In June, the Wynn became the first casino on the Las Vegas Strip to reopen its buffet. The place is still all-you-can-eat, but it's partly become a traditional restaurant because customers order from a menu and are served at table.
Pagidi, the Atlantis food and beverage director, said that was never an option at the Reno property.
'A lot of our guests, they look at buffets as different from other restaurants. If they want restaurant-style service, they go to a restaurant. If they want buffet-style, they go to a buffet.'
____________
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Subscribe to The Reno Taste free newsletter right here.
Johnathan L. Wright is the food and drink editor of RGJ Media, part of the USA Today Network. Join @RGJTaste on Twitter, Facebook and Instagram.
This article originally appeared on Reno Gazette Journal: Atlantis to reopen its buffet with big COVID-19 changes, first Reno casino to do so
3800 Virginia Street,NV 89502Reno
Overview |
This AAA Four Diamond Award winning, luxury hotel is 5 minutes' drive to Reno-Tahoe International Airport. A lavish casino, a free airport shuttle and Spa Atlantis, a full-service spa is featured.
The Atlantis Casino Resort Spa features an indoor and outdoor pool. Guests can also play poker and other games in the casino. Children can play in the Fun Center, which features video games. The concierge tower features VIP check-in and a concierge lounge on the 25th floor offering free breakfast, hors d'oeuvres and a personalized butler service.
Guests can enjoy a meal at the hotel's 8 restaurants, offering casual to gourmet atmospheres, like the Atlantis Steakhouse. Purple Parrot is open 24 hours and offers American cuisine. Toucan Charlie's Buffet and Grille is the hotel's buffet, offering cuisines from around the world.
Rooms at the Atlantis Casino Resort are equipped with a coffee maker and cable TV. The rooms have 24-hour room service and movies on-demand.
Conference rooms are located on-site and The Atlantis Casino Resort is directly connected to Reno-Sparks Convention Center through the sky bridge. Reno Town Mall is within 5 minutes' walk.
Arizona ultimate poker league leaderboards. Rooms: 17
When would you like to stay?
Facilities of Atlantis Casino Resort Spa
General
- WiFi in all areas
Activities
- Golf course (within 2 miles)
- Skiing
- Ski storage
- Ski pass vendor
- Themed dinners
- Happy hour
Food & Drink
- Restaurant
- Room service
- Bar
- Breakfast in the room
- Snack bar
- Special diet meals (on request)
- Kids' meals
- Kid-friendly buffet
Pool and Spa
- Sauna
- Fitness center
- Spa
- Massage
- Hot tub/Jacuzzi
- Pool/Beach towels
Transportation
- Airport shuttle
- Car rental
- Airport shuttle (free)
Front Desk Services
- 24-hour front desk
- Newspapers
- Express check-in/out
- Tour desk
- Baggage storage
- ATM on site
- Concierge
Common Areas
- Game room
- Sun deck
Entertainment & Family Services
- Casino
- Kids' club
- Evening entertainment
- Kids' TV channels
Cleaning Services
- Dry cleaning
- Daily housekeeping
Business Facilities
- Meeting/Banquet facilities
- Business center
- Fax/Photocopying
Shops
- Hair/Beauty salon
- Gift shop
- Shops (on site)
- Convenience store (on site)
Miscellaneous
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- VIP room facilities
- Honeymoon suite
- Elevator
- Heating
- Air conditioning
- Designated smoking area
Safety & security
Atlantis Buffet Reno Nv
- Safe
- 24-hour security
- Security alarm
- Smoke alarms
- Fire extinguishers
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Face masks for guests available
Physical distancing
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers between staff and guests in appropriate areas
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Breakfast to-go containers
- Delivered food covered securely
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
Policies of Atlantis Casino Resort Spa
These are general hotel policies for Atlantis Casino Resort Spa. As they may vary per room type, please also check the room conditions.
Check-in
From 15:00 hours
Check-out
Until 12:00 hours
Atlantis Thanksgiving Buffet Reno Nv
Cancellation / Prepayment
Cancellation and prepayment policies vary according to property type.
Children and Extra Beds
Free!Up to two children under 6 years stay free of charge when using existing beds.
Free!One child under 3 years stays free of charge in a crib.
One older child or adult is charged USD 15 per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of total guests in a room is 4.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets
Pets are not allowed.
Accepted credit cards
These and other significant changes mark the property's bid to re-invent all-you-can-eat dining, to balance safety with a slice of classic Nevada, as the Atlantis becomes the first casino in Reno-Sparks to reopen its buffet under current coronavirus directives.
'We were always committed to reopening, because our guests always want our buffet to be open, and it's a staple, but we waited to do it until we could do it with the utmost care for our guests and team members,' said Chira Pagidi, the Atlantis' food and beverage director.
'People can still have as much as they want — they just can't get it themselves.'
Monitoring the lines; a reservations kiosk
© Johnathan L. Wright/RGJ At Toucan Charlie's Buffet & Grille in the Atlantis casino, counters on the buffet line are being fitted with plastic dividers to partition food and staff from customers, in keeping with coronavirus safety practices.The other morning, Jurgita Samardokiene, the buffet manager, walked the dining rooms, testing table arrangements so they complied with the maximum number of diners (six) and the minimum number of feet apart (six, too).
In one hand, she held a cell phone; in the other, a fat tape measure.
'I've been measuring, measuring, measuring,' she said. 'I do a lot of projects at home, so I'm pretty comfortable with it.'
The buffet, like other Nevada restaurants, will be seated, at most, at 50 percent capacity (about 200 diners, Pagidi said).
COVID: Atlantis reopened on June 4, tested employees prior to opening back up
Managers must closely monitor that capacity, Pagidi and Jamardokiene said, so the line to get into the buffet does not get so long that people cannot socially distance. Managers will also have to do the same monitoring for lines at the food stations.
Both types of line will have floor decals to indicate proper distance.
Large parties, which the buffet typically attracts, will be split into groups no larger than six for seating.
A kiosk that might not be installed by the Aug. 4 reopening will eventually allow folks to make reservations, pay and receive a ticket for entry.
How challenging will social distancing be?
© Johnathan L. Wright/RGJ Open seating is being reduced and rearranged at Toucan Charlie's Buffet & Grille in the Atlantis casino as the buffet prepares to reopen Aug. 4 under current coronavirus directives.Back inside Toucan Charlie's, there will only be lunch, dinner and weekend brunch for the time being (no breakfast).
The dessert bar remains. As at the main buffet line, staffers will hand to customers foods they select, so the self-serve soft-serve machine is being removed.
The salad bar remains, too, in a sense. Its greens, prepared salads, fixings, condiments and soups are being transferred to the main line for service, but the bar itself is being re-purposed for decorative displays of food and flowers.
Buffet officials acknowledged that some issues (and how to address them) will only fully emerge with reopening: How will the flow of food service proceed? How difficult will it be to maintain social distancing in lines? What is the best practice for monitoring and enforcing the two-hour limit?
In June, the Wynn became the first casino on the Las Vegas Strip to reopen its buffet. The place is still all-you-can-eat, but it's partly become a traditional restaurant because customers order from a menu and are served at table.
Pagidi, the Atlantis food and beverage director, said that was never an option at the Reno property.
'A lot of our guests, they look at buffets as different from other restaurants. If they want restaurant-style service, they go to a restaurant. If they want buffet-style, they go to a buffet.'
____________
Keep current on food and drink news through alerts, unlimited access to content and more with a Reno Gazette Journal digital subscription.
Subscribe to The Reno Taste free newsletter right here.
Johnathan L. Wright is the food and drink editor of RGJ Media, part of the USA Today Network. Join @RGJTaste on Twitter, Facebook and Instagram.
This article originally appeared on Reno Gazette Journal: Atlantis to reopen its buffet with big COVID-19 changes, first Reno casino to do so
3800 Virginia Street,NV 89502Reno
Overview |
This AAA Four Diamond Award winning, luxury hotel is 5 minutes' drive to Reno-Tahoe International Airport. A lavish casino, a free airport shuttle and Spa Atlantis, a full-service spa is featured.
The Atlantis Casino Resort Spa features an indoor and outdoor pool. Guests can also play poker and other games in the casino. Children can play in the Fun Center, which features video games. The concierge tower features VIP check-in and a concierge lounge on the 25th floor offering free breakfast, hors d'oeuvres and a personalized butler service.
Guests can enjoy a meal at the hotel's 8 restaurants, offering casual to gourmet atmospheres, like the Atlantis Steakhouse. Purple Parrot is open 24 hours and offers American cuisine. Toucan Charlie's Buffet and Grille is the hotel's buffet, offering cuisines from around the world.
Rooms at the Atlantis Casino Resort are equipped with a coffee maker and cable TV. The rooms have 24-hour room service and movies on-demand.
Conference rooms are located on-site and The Atlantis Casino Resort is directly connected to Reno-Sparks Convention Center through the sky bridge. Reno Town Mall is within 5 minutes' walk.
Arizona ultimate poker league leaderboards. Rooms: 17
When would you like to stay?
Facilities of Atlantis Casino Resort Spa
General
- WiFi in all areas
Activities
- Golf course (within 2 miles)
- Skiing
- Ski storage
- Ski pass vendor
- Themed dinners
- Happy hour
Food & Drink
- Restaurant
- Room service
- Bar
- Breakfast in the room
- Snack bar
- Special diet meals (on request)
- Kids' meals
- Kid-friendly buffet
Pool and Spa
- Sauna
- Fitness center
- Spa
- Massage
- Hot tub/Jacuzzi
- Pool/Beach towels
Transportation
- Airport shuttle
- Car rental
- Airport shuttle (free)
Front Desk Services
- 24-hour front desk
- Newspapers
- Express check-in/out
- Tour desk
- Baggage storage
- ATM on site
- Concierge
Common Areas
- Game room
- Sun deck
Entertainment & Family Services
- Casino
- Kids' club
- Evening entertainment
- Kids' TV channels
Cleaning Services
- Dry cleaning
- Daily housekeeping
Business Facilities
- Meeting/Banquet facilities
- Business center
- Fax/Photocopying
Shops
- Hair/Beauty salon
- Gift shop
- Shops (on site)
- Convenience store (on site)
Miscellaneous
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- VIP room facilities
- Honeymoon suite
- Elevator
- Heating
- Air conditioning
- Designated smoking area
Safety & security
Atlantis Buffet Reno Nv
- Safe
- 24-hour security
- Security alarm
- Smoke alarms
- Fire extinguishers
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Face masks for guests available
Physical distancing
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers between staff and guests in appropriate areas
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Breakfast to-go containers
- Delivered food covered securely
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
Policies of Atlantis Casino Resort Spa
These are general hotel policies for Atlantis Casino Resort Spa. As they may vary per room type, please also check the room conditions.
Check-in
From 15:00 hours
Check-out
Until 12:00 hours
Atlantis Thanksgiving Buffet Reno Nv
Cancellation / Prepayment
Cancellation and prepayment policies vary according to property type.
Children and Extra Beds
Free!Up to two children under 6 years stay free of charge when using existing beds.
Free!One child under 3 years stays free of charge in a crib.
One older child or adult is charged USD 15 per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of total guests in a room is 4.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets
Pets are not allowed.
Accepted credit cards
Atlantis Casino Resort Buffet Menu
- Mastercard
- Visa
- Discover
- American Express
The property reserves the right to pre-authorize credit cards prior to arrival.
Atlantis Casino Buffet Hours
Important Information
Atlantis Casino Reno Buffet Prices
Please note the resort fee is also subject to tax.
Atlantis Casino Reno Official Site
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